Managed Services

Are IT issues keeping you from running your business at peak productivity? Here at Westech Solutions, our goal is to let you focus on running your business while we manage your network. Our unique managed services plan offers the best solution for organizations that need comprehensive IT support but don’t want to staff an entire IT division. Managed services let these businesses offload their day-to-day IT concerns to us, so that we can manage your network for you.

Proactive Monitoring

Our monitoring solution provides real-time coverage for desktops, laptops, and servers, alerting our technicians whenever there is an issue. The data collected lets us proactively track, identify, and report on issues that might affect performance and security.

 

Best-in-Class Protection

We ensure that your systems are fully protected with the latest AV definitions and updates. We supplement that protection by running weekly scans to ensure that your systems are clean. Should our AV software find an infected file, we will remove it free of charge.

 

Patch Management

Every month, we’ll test and install the latest patches released from Microsoft and select third-party vendors. These patches include bug and security fixes, so your system runs as well and as securely as possible.

 

Preventative Maintenance

Like a car, computers require regular maintenance to keep them running as smoothly as possible. Our managed services will automate these tasks for you, so your computers are always in tip-top shape.

 

Asset Management

Our monitoring software will create an inventory of your desktops, laptops, and servers. This list includes hardware specifications, installed software, and warranty information. We will inform you when it’s time to replace a system, so you can budget accordingly.

 

Monthly Reporting

At the end of every month, our clients are given a network assessment report, reflecting on the overall health of their network. We leverage this report to provide focused attention to each of our clients. This report helps you stay informed about your network health.